Returns Management

Returns ManagementOrbital has spent many years working with the pharmaceutical and healthcare sector, during this time we have developed a wide knowlegde of the sector, this allows us to offer you robust and compliant returns solution for all eventualities.

Standard Returns

Our Rushden complex can manage all returns, from arranging stock collection from staff leaving the business to stock returning from exhibitions. We will ensure all quality assurance checks are made and your products are returned to stock as quickly ready for picking.

Recalls and Withdrawn Materials

We also have the flexibility and scalability to manage complex material withdrawal process for when timescales and compliance it paramount. We have a robust procedure from:

  • Identifying warehouse stock volumes
  • Reporting volumes currently in the field
  • Manage communication with field based personnel (email broadcast requesting returns)
  • Quality control – physical stock checks to confirm volumes
  • Quarantined - returns segregated to ensure no cross contamination
  • Secure and certificated destruction.
  • ABPI compliant – an auditable trail can be supplied

Orbital operate a quality management system that is ISO 9001 accredited, which ensures that all transport/road regulations are followed when handling product samples.

To find out how Orbital Interact can save you time, money and resources get in touch with us today:

Key Services


Orbital Interact
Orbital Park

TN24 0GA

T: 01233 214440
F: 01233 211007